‘A bank employee leaked customer data’

At the Smart Banking 2023 Conference on digital transformation of the banking industry on October 6, Colonel Hoang Ngoc Bach, Head of Department 4, Department of Cyber Security and Crime Prevention using high technology (A05) – Ministry of Public Security , said that currently “the number of leaks in the bank’s customer files is very large”.

According to Mr. Bach, crooks have obtained that data using many different tricks, typically through cyber attacks. Besides targeting customer assets and bank assets, personal data has also become a target for cybercriminals.

In addition, there is information shared by employees themselves. “We have administratively handled several cases of bank employees using accounts to violate the law, buying, selling, donating, donating, and exchanging,” Mr. Bach said.

According to representative A05, this is an inevitable consequence when agencies, organizations and businesses conduct digital transformation but do not have strict and adequate protection measures in the process of collecting, exploiting and transferring data. customer data. Another prominent problem is people’s low awareness and awareness of protecting personal information and data. Many people have a subjective mentality and are willing to trade their information and data for the convenience of services.

Mr. Bach gave an example of how many users use credit cards, when they willingly give them to store staff to pay for themselves, without caring about whether the device is safe or whether it will be collected. information or not, or be willing to provide information to supermarket staff in exchange for gifts.

Besides, the third reason mentioned by representative A05 is the situation of many companies, or activities in fields such as telecommunications, finance, social networks… building software solutions and revenue technology. collect and process personal data.

“Notably, this collection does not have the consent of the data subject,” he said. This puts users and data subjects in front of threats that do not stop at annoying calls or soliciting services, but also property.

“On October 5, we received three cases reporting bank account appropriation. The appropriation was carried out in many forms, but in the end, it was all due to the disclosure of personal information. For The image clearly states the user’s personal information, even name, bank, balance, making them trust and listen, then access the link and install the app,” Mr. Bach said.

According to him, the decree on personal data protection issued in April and effective from July will be the foundation in building a legal corridor on personal data protection. “During this time, we are piloting, applying and drawing experience. In the near future, there will be personal data protection laws to fully protect personal information,” the representative said. Representative A05 said.

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